osTicket
Popular open-source customer support ticket system
Deploy osTicket in 3 Steps
Connect Your VPS
Add your server credentials to Server Compass
Select osTicket
Choose from our template library
Deploy & Configure
Fill in settings and click Deploy
After Deployment
After deploying osTicket with Server Compass, complete these steps to finish setup
Visit the application URL and finish any setup prompts
Log in to the staff panel at /scp
Configure your help topics, departments, and SLA plans
Set up an inbound email pipe or POP/IMAP fetch for ticketing
Need help? Check out our documentation for detailed guides.
osTicket FAQ
Common questions about self-hosting osTicket
How do I deploy osTicket with Server Compass?
Simply download Server Compass, connect to your VPS, and select osTicket from the templates list. Fill in the required configuration and click Deploy. The entire process takes under 3 minutes.
What are the system requirements for osTicket?
osTicket requires a minimum of 512MB RAM. We recommend a VPS with at least 1024MB RAM for optimal performance. Any modern Linux server with Docker support will work.
Can I migrate my existing osTicket data?
Yes! Server Compass provides volume mapping that allows you to import existing data. You can also use standard osTicket backup and restore procedures.
How do I update osTicket to the latest version?
Server Compass makes updates easy. Simply click the Update button in your deployment dashboard, and the latest osTicket image will be pulled and deployed with zero downtime.
Is osTicket free to self-host?
osTicket is open-source software. You only pay for your VPS hosting (typically $5-20/month) and optionally Server Compass ($29 one-time). No subscription fees or per-seat pricing.
Ready to Self-Host osTicket?
Download Server Compass and deploy osTicket to your VPS in under 3 minutes. No Docker expertise required.
Download Server Compass