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Step 1Open the server Apps tab
Select your VPS, open the Apps tab, and start a new app deployment. Keep sensitive server details hidden before capturing or sharing screenshots.
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Trudesk
Application512MB+ RAM
Open-source help desk software
helpdeskticketingsupport
Deploy Trudesk in 3 Steps
1
Connect Your VPS
Add your server credentials to Server Compass
2
Select Trudesk
Choose from our template library
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Deploy & Configure
Fill in settings and click Deploy
No Docker knowledge required
Step-by-step deployment guide
Deploy Trudesk on a VPS with Server Compass
Use the Trudesk template in Server Compass to deploy a self-hosted help desk and ticketing app with MongoDB on your VPS, then verify the Trudesk web UI in a browser.
About 7 minutesBrowser verified
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Step 2Choose an app template
Click New App and choose the template deployment path so Server Compass can load the built-in catalog.
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Step 3Search for Trudesk
Use the template picker search to find Trudesk in the Server Compass template catalog.
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Step 4Select the Trudesk template
Choose the Trudesk template. Server Compass fills in the Trudesk web service and MongoDB service.
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Step 5Review the Trudesk settings
Confirm the app name and compose services. In this run, the app was named trudesk-demo and used host port 8118.
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Step 6Deploy Trudesk
Review the generated environment values, confirm the port is available, and click Deploy Now.
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Step 7Watch the deployment progress
Keep the deployment modal open while Server Compass uploads the compose file, pulls the Trudesk image, starts the container, and verifies the stack.
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Step 8Confirm Trudesk is running
After deployment finishes, return to the Apps tab and confirm the Trudesk app is marked Running with its application URL available.
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Step 9Open Trudesk in the browser
Open the application URL in a browser. The Trudesk web UI confirms the help desk is reachable.
After Trudesk Opens
- Complete the Trudesk first-run setup and create the administrator account before production use.
- Configure HTTPS, outbound mail, inbound ticket channels, and user authentication before inviting agents.
- Back up the Trudesk files and MongoDB volume before relying on production tickets.
Trudesk deployment questions
What does the Trudesk template deploy?
It deploys Trudesk with MongoDB so teams can run a self-hosted help desk and ticketing workflow.
Which port did the tutorial use?
The tutorial used host port 8118, which maps to the Trudesk web service on container port 8118.
Why does the guide stop at the login or setup web UI?
The tutorial verifies the clean Trudesk web UI because mail channels, authentication, teams, and ticket workflows depend on the production instance.
Should this become a blog post?
No. The deployment guide should live on the Trudesk template detail page and be linked from the reusable template deployment docs page.
Manual Deployment Guide
Manual Trudesk Setup
For terminal enthusiasts: deploy Trudesk manually with these simple steps.
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Open a Terminal Connection
Start by opening a terminal window and connecting to your VPS via SSH.
terminal
# Connect to your VPS
ssh root@your-server-ip
# Or with a specific SSH key
ssh -i ~/.ssh/your-key root@your-server-ipFirst time? Docker required! Install it with: curl -fsSL https://get.docker.com | sh
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Create Application Directory
Create a dedicated space for your application deployment.
terminal
# Create and navigate to project directory
mkdir -p ~/apps/trudesk
cd ~/apps/trudesk3
Create Deployment Configuration
Create a docker-compose.yml file with the following configuration:
docker-compose.yml
services:
trudesk:
image: polonel/trudesk:latest
ports:
- "8118:8118"
environment:
- NODE_ENV=production
- TRUDESK_DOCKER=true
- TD_MONGODB_SERVER=mongo
- TD_MONGODB_DATABASE=trudesk
restart: unless-stopped
depends_on:
- mongo
mongo:
image: mongo:6
volumes:
- mongo_data:/data/db
restart: unless-stopped
volumes:
mongo_data:
Environment Configuration
PORTHost port(default: 8118)4
Launch Your Application
Deploy the stack and monitor the startup process.
terminal
# Spin up containers
docker compose up -d
# Verify deployment
docker compose ps
# Check logs for errors
docker compose logs -f5
Enable External Access
Set up firewall rules to permit incoming connections.
terminal
# Allow the application port through firewall
sudo ufw allow 8118/tcp
sudo ufw reload
# Access your app at:
# http://your-server-ip:8118Skip the Terminal
Skip the command line. Deploy visually.
Deploy Trudesk without touching the command line. Server Compass gives you a clean UI for one-click deployments.
- Visual config editor
- Instant deployment
- Automatic HTTPS
- Smooth updates
- Live monitoring
- Quick rollbacks
Download Server Compass$29 one-time • Lifetime license
Trudesk FAQ
Common questions about self-hosting Trudesk
How do I deploy Trudesk with Server Compass?
Simply download Server Compass, connect to your VPS, and select Trudesk from the templates list. Fill in the required configuration and click Deploy. The entire process takes under 3 minutes.
What are the system requirements for Trudesk?
Trudesk requires a minimum of 512MB RAM. We recommend a VPS with at least 1024MB RAM for optimal performance. Any modern Linux server with Docker support will work.
Can I migrate my existing Trudesk data?
Yes! Server Compass provides volume mapping that allows you to import existing data. You can also use standard Trudesk backup and restore procedures.
How do I update Trudesk to the latest version?
Server Compass makes updates easy. Simply click the Update button in your deployment dashboard, and the latest Trudesk image will be pulled and deployed with zero downtime.
Is Trudesk free to self-host?
Trudesk is open-source software. You only pay for your VPS hosting (typically $5-20/month) and optionally Server Compass ($29 one-time). No subscription fees or per-seat pricing.
Ready to Self-Host Trudesk?
Download Server Compass and deploy Trudesk to your VPS in under 3 minutes. No Docker expertise required.
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