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Step 1Open the server Apps tab
Select your VPS, open the Apps tab, and start a new app deployment. Keep sensitive server details hidden before capturing or sharing screenshots.
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Zammad
Application1024MB+ RAM
Open-source helpdesk and ticketing system
helpdeskticketingsupport
Deploy Zammad in 3 Steps
1
Connect Your VPS
Add your server credentials to Server Compass
2
Select Zammad
Choose from our template library
3
Deploy & Configure
Fill in settings and click Deploy
No Docker knowledge required
Step-by-step deployment guide
Deploy Zammad on a VPS with Server Compass
Use the Zammad template in Server Compass to deploy a self-hosted help desk with PostgreSQL, Redis, and Memcached on your VPS, then verify the Zammad web UI in a browser.
About 7 minutesBrowser verified
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Step 2Choose an app template
Click New App and choose the template deployment path so Server Compass can load the built-in catalog.
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Step 3Search for Zammad
Use the template picker search to find Zammad in the Server Compass template catalog.
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Step 4Select the Zammad template
Choose the Zammad template. Server Compass fills in the Zammad web services, PostgreSQL database, Redis, Memcached, and generated database password.
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Step 5Review the Zammad settings
Confirm the app name and compose services. In this run, the app was named zammad-demo and used host port 8080.
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Step 6Deploy Zammad
Review the generated environment values, confirm the port is available, and click Deploy Now.
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Step 7Watch the deployment progress
Keep the deployment modal open while Server Compass uploads the compose file, pulls the Zammad image, starts the containers, and verifies the stack.
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Step 8Confirm Zammad is running
After deployment finishes, return to the Apps tab and confirm the Zammad app is marked Running with its application URL available.
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Step 9Open Zammad in the browser
Open the application URL in a browser. The Zammad web UI confirms the help desk is reachable.
After Zammad Opens
- Complete the setup wizard and create the first administrator before production use.
- Configure HTTPS, mailbox fetching, SMTP, and support email domains before inviting agents.
- Back up the Zammad PostgreSQL and storage volumes before relying on production conversations.
Zammad deployment questions
What does the Zammad template deploy?
It deploys Zammad with PostgreSQL, Redis, and Memcached so teams can run a self-hosted support desk.
Which port did the tutorial use?
The tutorial used host port 8080, which maps to the Zammad web service on container port 8080.
Why does the guide stop at the login or setup web UI?
The tutorial verifies the clean Zammad web UI because mailbox setup, SMTP, support aliases, and agent settings depend on the production instance.
Should this become a blog post?
No. The deployment guide should live on the Zammad template detail page and be linked from the reusable template deployment docs page.
Do It Yourself
Deploy Zammad via Command Line
Prefer the command line? Follow this step-by-step guide to deploy Zammad manually on your VPS.
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Connect to Your Remote Server
Begin by establishing a secure connection to your server through the terminal.
terminal
# Access your VPS
ssh root@YOUR_SERVER_IP
# With SSH key authentication
ssh -i ~/.ssh/your-private-key root@YOUR_SERVER_IPFirst time? Ensure Docker is installed first: curl -fsSL https://get.docker.com | sh
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Set Up Your App Folder
Create a dedicated folder for your application files.
terminal
# Create and navigate to project directory
mkdir -p ~/apps/zammad
cd ~/apps/zammad3
Set Up Docker Compose
Create the following docker-compose.yml in your project directory:
docker-compose.yml
services:
zammad:
image: zammad/zammad-docker-compose:latest
ports:
- "8080:8080"
environment:
- POSTGRESQL_HOST=db
- POSTGRESQL_USER=zammad
- POSTGRESQL_PASS=<your-db-password>
- POSTGRESQL_DB=zammad
- ELASTICSEARCH_HOST=elasticsearch
- MEMCACHED_HOST=memcached
- REDIS_URL=redis://redis:6379
restart: unless-stopped
depends_on:
- db
- elasticsearch
- memcached
- redis
db:
image: postgres:16-alpine
environment:
- POSTGRES_USER=zammad
- POSTGRES_PASSWORD=<your-db-password>
- POSTGRES_DB=zammad
volumes:
- postgres_data:/var/lib/postgresql/data
restart: unless-stopped
elasticsearch:
image: bitnami/elasticsearch:8
environment:
- cluster.name=zammad
- discovery.type=single-node
volumes:
- elasticsearch_data:/bitnami/elasticsearch/data
restart: unless-stopped
memcached:
image: memcached:alpine
restart: unless-stopped
redis:
image: redis:7-alpine
restart: unless-stopped
volumes:
postgres_data:
elasticsearch_data:
Configuration Variables
PORTHost port(default: 8080)DB_PASSWORDDB password4
Spin Up the Stack
Run Docker Compose to launch your application.
terminal
# Launch the stack
docker compose up -d
# Verify container status
docker compose ps
# Follow the logs
docker compose logs --follow5
Open the Application Port
Configure UFW to allow traffic to your application.
terminal
# Allow the application port through firewall
sudo ufw allow 8080/tcp
sudo ufw reload
# Access your app at:
# http://your-server-ip:8080Skip the Terminal
Make it simple with Server Compass.
Deploy Zammad with a beautiful UI instead. No SSH, no YAML editing, no terminal commands. Just click, configure, and deploy in under 3 minutes.
- No terminal required
- Point-and-click setup
- Auto SSL certificates
- Rolling deployments
- Health monitoring
- Instant rollbacks
Download Server Compass$29 one-time • Lifetime license
After Deployment
After deploying Zammad with Server Compass, complete these steps to finish setup
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Complete setup wizard
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Create admin account
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Configure ticket types
Need help? Check out our documentation for detailed guides.
Zammad FAQ
Common questions about self-hosting Zammad
How do I deploy Zammad with Server Compass?
Simply download Server Compass, connect to your VPS, and select Zammad from the templates list. Fill in the required configuration and click Deploy. The entire process takes under 3 minutes.
What are the system requirements for Zammad?
Zammad requires a minimum of 1024MB RAM. We recommend a VPS with at least 2048MB RAM for optimal performance. Any modern Linux server with Docker support will work.
Can I migrate my existing Zammad data?
Yes! Server Compass provides volume mapping that allows you to import existing data. You can also use standard Zammad backup and restore procedures.
How do I update Zammad to the latest version?
Server Compass makes updates easy. Simply click the Update button in your deployment dashboard, and the latest Zammad image will be pulled and deployed with zero downtime.
Is Zammad free to self-host?
Zammad is open-source software. You only pay for your VPS hosting (typically $5-20/month) and optionally Server Compass ($29 one-time). No subscription fees or per-seat pricing.
Ready to Self-Host Zammad?
Download Server Compass and deploy Zammad to your VPS in under 3 minutes. No Docker expertise required.
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