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Zammad

Application1024MB+ RAM

Open-source helpdesk and ticketing system

helpdeskticketingsupport

Deploy Zammad in 3 Steps

1

Connect Your VPS

Add your server credentials to Server Compass

2

Select Zammad

Choose from our template library

3

Deploy & Configure

Fill in settings and click Deploy

No Docker knowledge required
Do It Yourself

Deploy Zammad via Command Line

Prefer the command line? Follow this step-by-step guide to deploy Zammad manually on your VPS.

1

Connect to Your Remote Server

Begin by establishing a secure connection to your server through the terminal.

terminal
# Access your VPS
ssh root@YOUR_SERVER_IP

# With SSH key authentication
ssh -i ~/.ssh/your-private-key root@YOUR_SERVER_IP

First time? Ensure Docker is installed first: curl -fsSL https://get.docker.com | sh

2

Set Up Your App Folder

Create a dedicated folder for your application files.

terminal
# Create and navigate to project directory
mkdir -p ~/apps/zammad
cd ~/apps/zammad
3

Set Up Docker Compose

Create the following docker-compose.yml in your project directory:

docker-compose.yml
services:
  zammad:
    image: zammad/zammad-docker-compose:latest
    ports:
      - "8080:8080"
    environment:
      - POSTGRESQL_HOST=db
      - POSTGRESQL_USER=zammad
      - POSTGRESQL_PASS=<your-db-password>
      - POSTGRESQL_DB=zammad
      - ELASTICSEARCH_HOST=elasticsearch
      - MEMCACHED_HOST=memcached
      - REDIS_URL=redis://redis:6379
    restart: unless-stopped
    depends_on:
      - db
      - elasticsearch
      - memcached
      - redis

  db:
    image: postgres:16-alpine
    environment:
      - POSTGRES_USER=zammad
      - POSTGRES_PASSWORD=<your-db-password>
      - POSTGRES_DB=zammad
    volumes:
      - postgres_data:/var/lib/postgresql/data
    restart: unless-stopped

  elasticsearch:
    image: bitnami/elasticsearch:8
    environment:
      - cluster.name=zammad
      - discovery.type=single-node
    volumes:
      - elasticsearch_data:/bitnami/elasticsearch/data
    restart: unless-stopped

  memcached:
    image: memcached:alpine
    restart: unless-stopped

  redis:
    image: redis:7-alpine
    restart: unless-stopped

volumes:
  postgres_data:
  elasticsearch_data:
Configuration Variables
PORTHost port(default: 8080)
DB_PASSWORDDB password
4

Spin Up the Stack

Run Docker Compose to launch your application.

terminal
# Launch the stack
docker compose up -d

# Verify container status
docker compose ps

# Follow the logs
docker compose logs --follow
5

Open the Application Port

Configure UFW to allow traffic to your application.

terminal
# Allow the application port through firewall
sudo ufw allow 8080/tcp
sudo ufw reload

# Access your app at:
# http://your-server-ip:8080
Skip the Terminal

Make it simple with Server Compass.

Deploy Zammad with a beautiful UI instead. No SSH, no YAML editing, no terminal commands. Just click, configure, and deploy in under 3 minutes.

  • No terminal required
  • Point-and-click setup
  • Auto SSL certificates
  • Rolling deployments
  • Health monitoring
  • Instant rollbacks
Download Server Compass$29 one-time • Lifetime license

After Deployment

After deploying Zammad with Server Compass, complete these steps to finish setup

1

Complete setup wizard

2

Create admin account

3

Configure ticket types

Need help? Check out our documentation for detailed guides.

Zammad FAQ

Common questions about self-hosting Zammad

How do I deploy Zammad with Server Compass?

Simply download Server Compass, connect to your VPS, and select Zammad from the templates list. Fill in the required configuration and click Deploy. The entire process takes under 3 minutes.

What are the system requirements for Zammad?

Zammad requires a minimum of 1024MB RAM. We recommend a VPS with at least 2048MB RAM for optimal performance. Any modern Linux server with Docker support will work.

Can I migrate my existing Zammad data?

Yes! Server Compass provides volume mapping that allows you to import existing data. You can also use standard Zammad backup and restore procedures.

How do I update Zammad to the latest version?

Server Compass makes updates easy. Simply click the Update button in your deployment dashboard, and the latest Zammad image will be pulled and deployed with zero downtime.

Is Zammad free to self-host?

Zammad is open-source software. You only pay for your VPS hosting (typically $5-20/month) and optionally Server Compass ($29 one-time). No subscription fees or per-seat pricing.

Ready to Self-Host Zammad?

Download Server Compass and deploy Zammad to your VPS in under 3 minutes. No Docker expertise required.

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